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Joseph Weedman, FCP, SRMP-C

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Workplace Violence Prevention Programs

Find out more

What is workplace violence?

   Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide. It can affect and involve employees, clients, customers and visitors. 

  

 Nearly 2 million American workers report having been victims of workplace violence each year. Unfortunately, many more cases go unreported. Research has identified factors that may increase the risk of violence for some workers at certain worksites. Such factors include exchanging money with the public and working with volatile, unstable people. Working alone or in isolated areas may also contribute to the potential for violence. Providing services and care and working where alcohol is served may also impact the likelihood of violence. Additionally, time of day and location of work, such as working late at night or in areas with high crime rates, are also risk factors that should be considered when addressing issues of workplace violence. Among those with higher risk are workers who exchange money with the public, delivery drivers, healthcare professionals, public service workers, customer service agents, law enforcement personnel, and those who work alone or in small groups.

4 types of workplace violence

Violence By Criminals

Violence By Criminals

Violence By Criminals

 Type 1 workplace violence perpetrated by criminals involves incidents where individuals outside the organization, often with criminal intent, target the workplace. These acts include robbery, theft, or other crimes committed with the primary objective of financial gain or personal benefit. Criminals may target businesses, retail establishments, or financial institutions, posing a significant threat to employees, customers, and property. Such incidents often occur suddenly and can escalate rapidly, leading to physical harm, emotional trauma, and financial losses. Implementing robust security measures, including surveillance systems, access controls, and employee training on situational awareness, is essential in mitigating the risk of type 1 workplace violence and ensuring the safety and well-being of all stakeholders. 

Violence By Customers

Violence By Criminals

Violence By Criminals

 Type 2 workplace violence, perpetrated by customers, poses significant challenges across various industries. These incidents often stem from frustration, dissatisfaction, or even irrational behavior exhibited by customers towards employees. Whether it occurs in retail settings, healthcare facilities, or service industries, the impact can be profound, ranging from verbal abuse and harassment to physical assault. Recognizing the signs, de-escalating tense situations, and implementing preventive measures such as customer service training and security protocols are essential to safeguarding employees and maintaining a safe work environment. Additionally, fostering open communication channels and providing support systems for employees who experience such incidents are crucial steps in addressing and mitigating type 2 workplace violence by customers.

Violence By Employees

Violence By Related Party

Violence By Related Party

 Type 3 workplace violence by employees involves situations where an employee, or former employee, directs violence towards colleagues, supervisors, or the organization itself. This form of violence often stems from interpersonal conflicts, grievances, or underlying psychological issues. Examples include physical altercations, threats, harassment, sabotage, or acts of revenge. Type 3 violence poses a significant risk to workplace safety and can result in severe physical and emotional harm to individuals, as well as damage to the organization's reputation and productivity. Preventative measures such as conflict resolution training, employee assistance programs, and clear policies on reporting and addressing concerning behaviors are essential in mitigating the risk of type 3 workplace violence. 

Violence By Related Party

Violence By Related Party

Violence By Related Party

 Type 4 workplace violence, involving related parties, occurs when individuals with personal relationships to employees, such as current or former partners, family members, or acquaintances, perpetrate violent acts within the workplace. This form of violence presents a significant threat to employees' safety and well-being, often stemming from domestic disputes or unresolved conflicts that spill over into the workplace environment. Related-party violence can manifest in various forms, including harassment, physical assault, or even homicide, creating a climate of fear and insecurity among workers. Employers must implement comprehensive prevention strategies, including employee training, security measures, and support resources, to mitigate the risks associated with type 4 workplace violence and ensure the protection of all individuals within the workplace community. 

The Risk of Workplace Violence?

 The average settlement deal for Workplace Violence cases, to avoid trial, ranges from $300,000 to $500,000. Incidents of workplace violence incur costs such as downtime, loss of productivity, injuries, and legal expenses, emphasizing the importance of implementing effective prevention and mitigation measures. Workplace violence is unpredictable and can occur anywhere at any time, potentially affecting single or multiple victims. Certain industries, such as healthcare and retail, are particularly susceptible to workplace violence. Prioritizing the safety of employees and business premises is paramount for business owners. Studies show that safer workplaces yield higher productivity rates, happier employees, and reduced losses from incidents stemming from social and technical threats. Our mission is to promote security awareness training nationwide by offering comprehensive programs tailored for corporate and educational institutions.

   Business owners, protecting your place of business and the employees that work in your establishment should be your number one concern. It's been documented that safer and more secure workplace, provide for higher percentages of productivity, happier employees, and reduced loss from Workplace incidents, that arise from social & technical threats. One of our goals is to enhance security awareness training throughout the country. With this goal in mind, we develop in-depth programs for corporate & educational institutions. 

Active Shooters

Brief History of ACTIVE SHOOTER DATA

    In 2013, the president signed into law the Investigative Assistance for Violent Crimes Act of 2012, which led the FBI to examine active shooter incidents since 2000. The findings in this report are intended to provide an overview of active shooter incidents to help law enforcement, other first responders, and the public better understand the levels of threats associated with active shooter incidents.  In 2022, the FBI designated 50 shootings as active shooter incidents. Although incidents decreased by 18% from 2021 (61 incidents), the number of active shooter incidents increased by 66.7% compared to 2018 (30 incidents).  The 50 active shooter incidents in 2022 occurred in 25 states and the District of Columbia and represent seven location categories, including open spaces, commerce, residences, education, government, houses of worship, and a health care facilities. 


   In 2022, the FBI categorized 50 shootings as active shooter incidents. An active shooter, according to the FBI's definition, is an individual or individuals actively engaged in attempting to kill people in a populated area, typically involving the use of firearms. The term "active" inherently implies the ongoing nature of the situation and the potential for intervention to influence the outcome. The FBI employs proactive measures to identify incidents falling within the scope of this study. This involves utilizing internal FBI resources, official law enforcement reports (when available), and publicly available data. Unlike some other crimes, there is no mandated centralized database or reporting mechanism for active shooter incidents.


 

ACTIVE SHOOTER DATA TODAY

   The data presented on this page are reports regarding active shooter incidents from 2013- 2022 is accurate as of February 10, 2023. However, incident data from previous reports has not been updated. Should additional incidents meeting the FBI's criteria come to light after the publication of this document, every effort will be made to incorporate them into future reports.

FBI RESCOURCES LINK

Workplace Violence Prevention Programs

REGULATIONS & LINKS
Florida: Florida Occupational Safety and Health Act (FOSHA), Section 448.102: Florida Legislature - FOSHAIllinois: Illinois Workplace Violence Prevention Act (820 ILCS 248): Illinois General Assembly - Workplace Violence Prevention ActCalifornia: SENATE BILL 553 WORKPLACE VIOLENCE PREVENTIONNew York: New York Labor Law Article 27-B, Sections 840-847: New York State Legislature - Workplace Violence Prevention ActMassachusetts: Occupational Safety and Health Administration (OSHA) Regulations (454 CMR 23.00): Massachusetts Legislature - OSHA RegulationsIllinois: Illinois Workplace Violence Prevention Act (820 ILCS 248): Illinois General Assembly - Workplace Violence Prevention ActTexas: Health & Safety Code Section 241.029 Policies and Procedures Relating to Workplace Safety

Workplace Violence Examples

 

  1. San Jose VTA Shooting (May 2021): A mass shooting occurred at a Valley Transportation Authority (VTA) rail yard in San Jose, California, where a disgruntled employee killed nine coworkers before taking his own life.
  2. Boulder Supermarket Shooting (March 2021): An active shooter opened fire at a King Soopers supermarket in Boulder, Colorado, killing ten people, including store employees and shoppers.
  3. Milwaukee Molson Coors Shooting (February 2020): A former employee opened fire at the Molson Coors Beverage Company headquarters in Milwaukee, Wisconsin, resulting in the deaths of five employees before the shooter took his own life.
  4. Virginia Beach Municipal Center Shooting (May 2019): A city employee opened fire at the Virginia Beach Municipal Center in Virginia, killing twelve people and injuring several others before being shot dead by police.
  5. Aurora Henry Pratt Company Shooting (February 2019): A terminated employee opened fire at the Henry Pratt Company warehouse in Aurora, Illinois, killing five coworkers and injuring several others before being fatally shot by law enforcement.


  These incidents highlight the tragic consequences of workplace violence and the importance of implementing effective prevention strategies and emergency response protocols. For the most recent incidents, I recommend consulting news sources or official reports for up-to-date information.

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